Terms And Conditions Standard Service is up to 2 work days for image digitizing and up to 12 work days for order to be completed. We are not responsible for any defective items, incorrect styles, colors, and sizes sent by clients. We request that clients always bring one extra garment for customized orders due to possible damage that comes with an embroidery machine. We are not responsible for and poorly digitalized embroidery files given by clients from a third party source (i.e etsy) 50% of payment must be made for orders over $100. Prices subject to change without notice.